Website terms
Terms and Conditions
The terms that apply when you access this website, submit an enquiry or use its general information.
Last updated: 5 August 2026About us
This website is operated by NUA Energy Group Ltd, a company registered in England and Wales, from St. Christophers Bungalow, Caerleon, NP18 1AA. Contact us at Admin@nua-energy.com or 01633 777 000.
Acceptance of these terms
By using this website, you agree to these terms. If you do not agree, please stop using the site. These website terms are separate from any Letter of Authority, service agreement, supplier contract, finance agreement or project contract.
Website information is not a quotation
Content and calculator results are general information only. They are not a supplier quotation, a binding offer, financial advice, legal advice, tax advice or a guarantee of savings. A live recommendation depends on verified bills, meter information, consumption, credit position, market conditions and contract terms.
Supplier and project availability
A supplier shown on the website may not be suitable or available for every requirement. Supplier appetite, pricing, credit decisions and product terms are controlled by the relevant provider. Technology, funding, grant, planning and grid outcomes also require project-specific checks.
Information you provide
You are responsible for providing information you are entitled to share and for checking that it is accurate. Please do not upload unnecessary personal information, passwords, card details or special-category data through the enquiry form.
Permitted use
You may use the site for lawful business information and enquiries. You must not interfere with its security, attempt unauthorised access, submit malicious material, misuse forms or copy content in a way that infringes our rights or another person's rights.
Intellectual property
NUA Energy branding, original copy, layouts and site materials are owned by or licensed to NUA Energy. You may print or save reasonable extracts for internal business use, but you may not republish, sell or remove ownership notices without permission.
External links and third parties
Links to suppliers, regulators, dispute-resolution providers or other websites are supplied for convenience. We do not control third-party websites and are not responsible for their content, availability or privacy practices.
Availability and liability
We aim to keep the website accurate and available but cannot promise uninterrupted access or that all information will always be current. Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not responsible for loss caused by relying on general website information without obtaining a specific review.
Privacy, changes and governing law
Our Privacy Policy and Cookie Policy explain how information and browser storage are handled. We may update the site and these terms from time to time. These terms are governed by the law of England and Wales, and the courts of England and Wales will have jurisdiction unless mandatory law says otherwise.