FAQs
Commercial energy questions, answered plainly.
Procurement, meters, commissions, solar, storage and what happens after signature.
What does a commercial energy broker do?+
A broker gathers your meter and contract information, approaches suitable suppliers and helps compare the commercial offers. The quality lies in the data, tender, explanation and ongoing support, not simply forwarding a price.
How far in advance can a business renew?+
Procurement windows vary by supplier, meter and market. Starting early gives time to verify information and decide when to request prices without being cornered by a deadline.
Does NUA Energy charge a fee?+
The payment route will be explained before you proceed. Some work may be paid through supplier commission and some projects may use a separate agreed fee, depending on scope.
How is broker commission disclosed?+
Where commission applies, the disclosure route and available information are explained as part of the contracting process.
Can you manage multiple sites and meters?+
Yes. We can map meter details, end dates and usage to create a structured portfolio plan.
What is a Letter of Authority?+
It allows an appointed broker to request supply and contract information and approach suppliers for the stated purpose. It does not by itself authorise a new supply contract.
What happens after the contract is signed?+
We stay available for the agreed scope, help track key dates and support relevant supplier queries and additional cost-reduction discussions.
Are savings guaranteed?+
No. Prices and project outcomes depend on market conditions, site data, contract terms, technology performance and how the organisation operates.
How far ahead can we review a renewal?+
That depends on the meter, supplier and market. Starting early gives more time to check the current position and consider when to go to market.
What information do you need?+
A recent bill, contract end date and a signed Letter of Authority are usually enough to start gathering accurate information.
Can you tender a multi-site portfolio?+
Yes. We can organise different meters and end dates into a structured procurement plan before approaching suitable suppliers.
Do you only recommend fixed contracts?+
No. The right structure depends on usage, budget certainty, scale and appetite for market movement.
What is a half-hourly supply?+
It records consumption in 30-minute intervals. That data can help suppliers price accurately and can reveal useful information about demand patterns.
Can you review our kVA?+
We can review available capacity and maximum-demand information to identify whether a more detailed assessment is worthwhile.
Can gas and electricity be reviewed together?+
Yes. They remain separate supply contracts, but reviewing both can improve the overall timetable and reduce duplicated work.
Does seasonal usage matter?+
Yes. Hotels, care settings, agriculture and other heat-led operations can have very different winter and summer profiles.
Does every commercial roof suit solar?+
No. Structure, condition, shading, access, planning, grid position and the organisation's consumption all need to be considered.
What is self-consumption?+
It is the proportion of solar generation used on site rather than exported. It is often central to the commercial case.
Will a battery always cut bills?+
No. The result depends on the load profile, tariff, system size, control strategy and how often the battery can be used effectively.
Can storage be added to existing solar?+
Often, yes. The existing inverters, metering, connection and operating objective need to be checked first.
Do we need new meters?+
Not always. We first check what data is already available and where additional sub-metering would produce useful insight.
Can several sites be viewed together?+
Yes. A well-designed system can combine site-level reporting while preserving enough detail to investigate changes.
Do efficiency reviews only cover equipment?+
No. Operating schedules, controls and day-to-day practices can be as important as replacing hardware.
Should efficiency come before solar?+
They can be planned together, but understanding the future load helps avoid sizing generation around waste that could first be removed.
Does every vehicle need its own charger?+
Not necessarily. Dwell times, daily mileage and charge management can materially change the number and rating required.
Can solar supply EV chargers?+
Yes, but generation timing, vehicle availability and the site's total load determine how much solar can be used directly.
Is a PPA free solar?+
No. The provider funds and owns the system for an agreed period and the customer buys generated electricity under a contract.
How long does a PPA last?+
Terms vary. The price, indexation, roof obligations, early-exit position and end-of-term options should be reviewed together.
Are grants always available?+
No. Funding windows, geography, technology and eligibility change. Availability must be checked for the specific organisation and project.
Is the cheapest monthly payment best?+
Not automatically. Term, interest, ownership, maintenance and total payable all matter.
Can support cover procurement and projects?+
Yes. Keeping contracts, consumption and capital projects in one view often leads to better sequencing and fewer missed dependencies.
Is consultancy only for large organisations?+
No. The scope can be matched to a single site, a growing portfolio or a specific commercial decision.
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Whether a contract is approaching renewal or you want a second opinion on an energy project, start with a straightforward conversation.